With the rise of social
media, consumers demand compelling, relevant content, developed
internally or through a community of key influencers. While they appreciate
product information from brands, what influences their purchase decisions the
most are opinions from people just like them. New moms want to know what products
other new moms prefer and marathon runners want product feedback from people familiar
the pains of racing. Socially savvy, business influencers, corporate motivators and
directing advisors represent something a brand cannot, and that is the
perspective of another consumer.
Marketers can authentically tap this trust by partnering with
influencers who show a natural affinity for their product and brand values. For
instance, Udi’s,
a national provider of gluten free food products, works with dozens of bloggers
who specifically create and share content about gluten
free recipes and products. Their readers trust their opinions and the
products covered and a partnership is win-win-win for the Udi’s, the bloggers
and their readers.
Finding, engaging and collaborating with influencers used to
be a very manual process and only allowed marketers and web marketing pros to coordinate
and manage the efforts and content of a handful of influencers. That, combined
with the assumption that big numbers meant big influence, motivated web marketers
to just want to work with bloggers and influencers who had high monthly unique
visitors or millions of followers on Twitter or YouTube. This meant that the same
bloggers ended up working on programs over and over. Those top 5% might
represent big numbers, but they don’t necessarily represent the millions of
consumers who have targeted needs and therefore follow niche influencers who
produce highly targeted content. These include marathon runners, cat lovers,
military families, cancer survivors and those with allergies or special diets.
Collectively, the millions of influencers who cater to these audiences are
impacting exponentially more consumers than the top 5%. This is the power of
the middle.
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